Head of Quality Assurance

QA Madness is a European IT service company focusing strongly on QA and cybersecurity. The company was founded in 2013 and is headquartered in Poland.

Our client is a licensed fintech company operating in the EU and UK, providing payment infrastructure solutions — including card processing, digital wallets, and cross-border payment services for PSPs, EMIs, and neobanks.
We are looking for an experienced Head of Quality Assurance to take full ownership of product quality and build a modern QA function from the ground up.

Must have strong leadership skills and excellent communication skills in English.

Work type: Remote
Technical level: Senior / Lead
Job category: Head of QA
English level: Upper-Intermediate

Responsibilities:

• Own end-to-end product quality across all environments (dev → prod)
• Define and drive QA strategy, processes, and quality culture focused on defect prevention
• Own release quality decisions (go/no-go), quality gates, and release readiness process
• Drive test automation for critical flows (E2E, API, integration) and integrate into CI/CD
• Establish controlled QA/Sandbox environments aligned with production
• Define and track quality metrics (defect leakage, coverage, flakiness, MTTR)
• Ensure risk-based test coverage and visibility of high-risk gaps
• Lead incident RCA and drive systemic quality improvements
• Ensure production safety mechanisms (feature flags / rollback / kill-switches)
• Build and scale the QA team, structure, and operating model
• Drive adoption of modern QA and AI-enabled practices

Required Skills:

• 5+ years in QA, including leadership experience
• Fintech background — payments, banking, e-money, or high-risk systems
• Strong experience in test automation, CI/CD, and quality gates
• Experience building proactive QA systems, processes, and coverage models
• Experience defining and using quality metrics
• Strong understanding of distributed systems and E2E flows
• Practical experience with modern QA tooling (Python, Playwright, TestRail / Zephyr / QASE, GitLab, AWS)
• Experience with AI-assisted QA workflows is a plus

Steps of the interview process:

• STEP 1: Send your resume and complete the questionnaire
• STEP 2: Screening interview with a Tech Recruiter
• STEP 3: Tech interview
• STEP 4: Interview with a client

Please note, this job is a full-time position, and it is relevant only if you meet all requirements. Any candidate who fails to meet the requirements will not be considered for the job.

Your application will be considered only once you have completed the questionnaire and uploaded your CV in English. (Click on the hyperlink or copy link into your Internet browser.)
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