QA Madness Blog   Fundamentals of eHealth Software Testing

Fundamentals of eHealth Software Testing

July 22, 2021 Reading time: 6 min

The traditional interactions between patients, doctors, and pharmaceutical companies are no longer relevant in the digital age. See your doctor, get a prescription, take your meds, and report back to your doctor if you experience any side effects. This was the cycle throughout the treatment period.

But during these unprecedented times of digital transformation, technology is driving change and innovation in the healthcare industry. Electronic systems hold a vast amount of patient data, and they are being adopted by an increasing number of medical facilities.

Digital health services such as telemedicine, chatbots for patient triage, AI-enabled medical devices, and electronic health records are reshaping how patients engage with health professionals, how data is shared among providers, and how treatment plans and health outcomes are decided and administered.

The Importance of eHealth Software Testing

In line with global digitization, healthcare institutions are increasingly developing IT solutions and implementing sophisticated new technology. With patients focusing more on prevention and maintenance in the digital era, they are expecting more information about their health. Healthcare organizations are taking preventative measures by investing in wearable technology devices that can enable real-time monitoring of high-risk patients in order to predict the likelihood of a severe health crisis.

It’s worth noting that every blunder in a medical app has unintended repercussions that endanger human health or result in ineffective treatment. Incorrectly configured clinical equipment can wreak havoc on condition parameters, affecting overall health. While it is not common, there have been cases where a defect in a medical application or apparatus had dire consequences. One example was the Therac-25 case where radiation doses were misconfigured resulting in the deaths of five patients.

Only extensive software testing services prior to going live can ensure continuous and reliable operations in real-world scenarios. What’s more, medical solutions, like any application, are vulnerable to cyber threats and malicious data usage. Every healthcare information system should be built in accordance with the security and confidentiality regulations set out by GDPR in the European Union and HIPAA and COPPA in the United States.

QA for Healthcare App: Features, Compatibility, and User Interface

Unique Characteristics of eHealth Product Development

Product development for eHealth Systems is an expensive and time-consuming process that comprises numerous responsibilities such as analysis, evaluation, and quality control. Furthermore, developing an eHealth System entails a tremendous deal of responsibility, as the system and services provided have a direct impact on people’s health and quality of life.

Along with the technical development and quality management of digital health services, there is an increased commitment to a systemic approach for the multidimensional assessment of eHealth applications and equipment. This includes assessing the requirements of multiple stakeholder environments, medical completeness and effectiveness, technical quality, usability, and cost.

eHealth Testing Approach

Medical apps deal with sensitive and vital medical information. As a result,they have more vulnerability points than any other sort of software and specific consideration should focus on the following:

Security and compliance testing

This is critical because it safeguards your app against fines and penalties, as well as data breaches and cyber assaults. Role-based access controls are functional. Ascertain that the access scenario includes all roles and that only prescribed data is available to each user role. For the maximum level of security, the app should have secure authentication options such as multi-factor authentication or biometrics. Encryption should also be implemented to protect protected health information. Quality assurance engineers must inspect the data encryption and decryption processes and ensure that the keys are appropriately stored.

UI/UX Testing

Users’ satisfaction with your app is influenced by effectiveness, usability, and efficiency. A testing team should start with a usability evaluation plan that covers subjects like responsibilities, usability metrics and tasks, and goals to ensure that your app is user-centric and simple to use. This strategy lays out how you’ll test your app’s user interface and user experience in general.

Functional & UI Testing for Healthcare Services App

Systems Integration

Interoperability between the app and third-party healthcare software systems such as electronic health records, hospital management software, and medical practice management software is one of the most important things to look for when testing a medical app. Integrating your app with other applications can make it more user-friendly and reliable. The fact that each hospital and piece of software can utilize its own data format, database type, and functionality logic makes interoperability so difficult. This lack of consistency, especially with outdated systems, adds another layer of potential problems.

Medical Device Compatibility

Wearable devices have inundated the market. Fitness trackers, smartwatches, hearing aids, and even smart eyewear are increasing in popularity and attracting new customers. An app not seeing a device, an app seeing a device but not being able to connect to it, and a device connecting but failing to communicate data are among the most prevalent concerns with wearables.

Performance Testing

Customer satisfaction is influenced by the performance of the app. Regardless of location, device, connection quality and number of simultaneous users, quality assurance testing must verify all of the variables that can affect the speed of the software and ensure that it is scalable.

Using Automated Testing on the Project

Healthcare IT solutions necessitate meticulous testing. In this industry, errors are not tolerated. Test automation, in conjunction with QA process optimization, helps to reduce manual human error. However, automated testing isn’t a panacea. Developing eHealth products experience difficulties implementing test automation due to a lack of adequate expertise and technologies, as well as testing environment constraints.

To progress, businesses should abandon manual software testing in favor of a lean, agile automation plan whenever it is feasible. If the feature is going to be checked frequently and isn’t going to change in the next several weeks, it’s worth automating.

Test automation’s popularity in healthcare software testing has exploded, not because it’s a trend, but because it’s necessary. Healthcare technology is moving at a breakneck pace, and healthcare applications are required to keep up. Test automation allows QA healthcare teams to cover more ground because time and resources are always limited, regardless of team size. Test automation for the healthcare application can focus on repeated test cases, while QA personnel can focus on exploratory testing.

Healthcare App Testing under Changing Requirements

Conclusion

Medical care entered a new era during the epidemic, encompassing tailored therapies, information technology, and process improvement. One thing remained constant: the devastating repercussions of human mistakes. To avoid this, eHealth products must go through thorough testing to ensure that they complement rather than detract from doctors’ efforts. After all, the goal of innovation is to assist them in saving lives rather than losing them.

QA Madness offers automation testing services that place emphasis on healthcare application test cases that identify faults earlier. This enables you to release products faster with test automation incorporated into your development and QA cycles.

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