What does QA for an online store include?

E-commerce QA covers functional testing of cart, checkout, and payment flows, cross-browser and mobile compatibility testing, UI verification, and user acceptance testing. For Magento stores, module-level testing ensures each component works correctly with different input data.

What results did QA Madness deliver for this e-commerce project?

The QA strategy eliminated nearly 95% of software issues critical for end-user navigation. The client received high ratings on website quality at release, with feedback focused only on design preferences rather than functionality.

Why does an online bookstore need third-party QA?

Independent QA brings unbiased expertise and catches issues internal teams overlook. For a Magento-based store launching for the first time, third-party testing ensures every module works correctly before real users interact with the product.

Which browsers and devices were tested?

The team tested across Firefox, Safari, Chrome, and Internet Explorer 11 on desktop, and on Apple iPhone 6, iPad Air, Samsung Galaxy S6, and Samsung Tab A on mobile — covering the most common user environments.

A Full-Scale QA Strategy for Online Bookstore

Industry

E-commerce

Country

United States

Type of Service

Manual testing

Cooperation Type

By estimate

Project Type

Web testing

Test Coverage

Functional Testing Services UI Testing Services Compatibility Testing Services Acceptance Testing Services

Overview

Above The Fray Design, Inc. is a USA-based e-commerce design and development store specializing in Magento. Our task was to provide a QA strategy for an online bookstore.

Challenge

A bookstore running on Magento was their first project tested by a third-party. The team needed independent expertise on website quality assurance.

Solution

Since we were involved at the very beginning of a project, our task was to test every module of the system.
Our QA specialists checked the bookstore for functional requirements. The functions of the projects should have worked correctly with the different types of input data.
With the help of cross-browser tests, we checked if the store runs on the latest versions of Firefox (Win), Safari (Mac), Chrome (Win), and Internet Explorer 11 (Win).
Also, our team used Apple iPhone 6 (Safari), Apple iPad Air, Samsung Galaxy S6, and Samsung Tab A to ensure the bookstore runs these devices.
Before the release phase, we conducted user-acceptance testing and compared the scope of work to the entire website. To make sure the product satisfies the team, we constantly communicated the results.

For an e-commerce platform, the most business-critical flows require dedicated attention. Our QA team specifically validated the shopping cart behavior with different product combinations, checkout process integrity across all steps, payment module functionality, and order confirmation flows — ensuring no revenue-impacting bugs reached production.

Our e-commerce software testing services cover the full QA cycle for online stores — from cart and checkout flows to cross-browser and mobile compatibility.

Results

Our strategy eliminated nearly 95% of software issues important for end-user website navigation.
The client provided rather positive feedback about the final bookstore release. Their recommendations were mostly concerned with the design aspects, while we received high ratings on website quality.

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QA Madness helps tech companies strengthen their in-house teams by staffing dedicated manual and automated testing experts.

Anastasiia Letychivska

Head of Growth

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