The share of e-commerce sales in global retail purchases is growing, but creating a website is not enough to take a place in the sun. It must be competitive, otherwise, it will be devoured by other websites, which authors spent some time on software testing and the site development. To make your life a bit easier, we will tell you what parts of your e-commerce website you should never be lazy to test.
#1 To sign up or not to sign up?
There are a lot of websites where a user can make a purchase even without creating an account, but completing the registration process allows to track an order, to check previous orders, etc. A QA tester must check if there are any bugs related to making purchases with or without an account, logging out, etc.
#2 Is the navigation convenient?
Navigation quality is another important thing. Do filters work as they should? Is pagination displayed properly? Do the products have duplicates? All these and many other questions must be answered. We recommend you to go for the remote independent testing since such QA testers will check your site’s usability from the outside.
#3 What’s about shopping cart?
A shopping cart is a crucial component of any e-commerce site, and its quality must be on top. Don’t neglect to conduct functional testing! Otherwise, your clients may face some unpleasant bugs – wrong total price of the products, problems with discounts, etc.
#4 Is the payment procedure simple?
E-commerce sites tend to offer several payment methods, and it’s essential to make sure that each of them is working properly. Wrong information shouldn’t be accepted, while every step of the payment procedure must be clear and simple.
#5 Life after the order
Is it possible to review the order? To track it? To change the account information? To delete an account? All of these functions must work without a problem.
#6 Security matters
This is an obvious thing, but we will still mention it – your site must be absolutely secure and safe.
Testing an e-commerce website is not an easy task, but it’s much better to spend some time on functional testing, load testing, and other things than to launch a user-unfriendly portal. Just follow our advice, and you won’t get lost.